Shipping Policy

SHIPPING POLICY – Raiseuptee.com

Welcome to Raiseuptee! We are committed to delivering your order accurately, in good condition, and always on time. Please find our shipping policy details below.

1. Order Processing & Production Time

  • Working Hours: Our team processes orders and inquiries from Monday to Friday (excluding U.S. public holidays).

  • Production Time: Many of our products are made to order or require careful preparation to ensure quality.

    • For most standard products, the production time is approximately 1 – 3 business days.

    • For more complex or customized items, production time may be slightly longer. We will notify you if this is the case for your order.

  • Order Confirmation: You will receive an email confirmation once your order is placed and another email once it has been shipped.

2. Shipping Rates & Delivery Estimates

  • Shipping Origin: Orders are shipped from our facilities, including our warehouse located at: 6400 SW 107th St, Miami, FL 33156, United States.

  • Flat Rate Shipping: We offer simple, flat-rate shipping. You can order as many items as you want and will only pay the single flat rate applicable to your destination.

    • Within the United States (US): $4.99

    • International Shipping (Outside the US): $12.99

  • Total Time to Receive Your Order:
    Please note that the total time to receive your goods is calculated as:
    Total Delivery Time = Production Time + Shipping (Delivery) Time

  • Estimated Shipping (Delivery) Times:
    Once your order has been produced and shipped, the estimated delivery times are:

    • Within the US: 5 – 7 business days

    • International (Other Countries): 10 – 15 business days

    Please note: These are estimated delivery times. Actual delivery may vary due to factors beyond our control (see “Potential Delays” below).

3. Potential Delays

While we strive to ship all orders on time, occasional delays can occur due to:

  • Incorrect or incomplete shipping address provided (e.g., missing apartment, building, floor, or unit numbers).

  • Severe weather conditions affecting transit routes.

  • Delays in international customs clearance procedures (for international orders).

  • High order volumes, especially during peak seasons or promotional periods.

If you notice that your order is taking longer than expected to arrive, please contact us at support@Raiseuptee.com. We will investigate the issue and respond within 1-3 business days.

4. Tracking Your Order

  • Once your order has been shipped, you will receive an email containing your tracking number.

  • You can use this tracking number to monitor the progress of your shipment on the carrier’s website.

5. Important Notes for International Orders

  • Customs, Duties, and Taxes: International customers are responsible for any customs duties, taxes, or import fees that may be levied by their country’s customs authorities. These charges are not included in the item price or shipping cost and are typically collected by the delivering freight company or when you pick the item up. Please check with your country’s customs office to determine what these additional costs will be prior to buying.

  • Customs Delays: We are not responsible for delays due to customs processing.

6. Incorrect Shipping Address

  • It is the customer’s responsibility to provide the correct shipping address at the time of purchase.

  • If an incorrect address is provided and the package is returned to us, you will be responsible for any additional reshipment fees.

  • If a package is lost or delivered to an incorrect address due to an error in the address provided by the customer, Raiseuptee is not responsible for replacement or refund.

7. Contact Us

For any questions regarding our Shipping Policy, please do not hesitate to email us at: support@Raiseuptee.com.